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Terms of Service

The terms and conditions governing the use of PixelSniff

Introduction

These Terms of Service ("Terms") govern your use of PixelSniff (the "Service"), an AI image detection tool. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

The Service

PixelSniff analyses images you upload and reports an estimated likelihood that an image was generated or manipulated using artificial intelligence. Analysis is performed in two optional stages: a basic scan and a deep scan, each carried out with the assistance of third-party detection providers.

Nature and Limitations of Detection Results

This section is important. Please read it carefully.

Results are probabilistic estimates, not statements of fact

Every score, verdict, heatmap, signal, confidence value, agreement rating and written analysis produced by the Service is the statistical output of automated detection models. It is an estimate of likelihood. It is not a determination of fact, a certification, a forensic finding, an expert opinion, or evidence of authenticity or inauthenticity.

Labels such as "AI", "Human" and "Uncertain" are shorthand for score ranges. A result of "AI" means the analysed signals are consistent with AI generation. It does not mean we have established that an image was generated by AI.

The Service is not accurate in all cases

Automated AI image detection is an unsolved technical problem. No detector available today, including ours, is capable of correct results in all cases.

The Service will produce false positives (authentic images reported as AI-generated) and false negatives (AI-generated images reported as authentic). We make no representation or warranty as to any level of accuracy, precision, recall or reliability, and we do not publish or guarantee an accuracy rate.

Detection reliability is degraded, sometimes severely, by factors including but not limited to:

  • Compression, re-encoding, and repeated uploading or sharing
  • Screenshots, photographs of screens, cropping, resizing and filtering
  • Editing, retouching, collage and partial manipulation
  • Low resolution, low quality, or unusual image formats
  • Images produced by generation tools or model versions not represented in the detection models' training data
  • Deliberate attempts to evade detection

Generative models change continuously. Detection performance against any given generator may degrade without notice.

Results are for reference only

Detection results are provided for informational and reference purposes only. They must not be relied upon as the sole or decisive basis for any decision, and in particular must not be used as the sole or decisive basis for any decision that affects a person's rights, reputation, livelihood, safety or legal position.

You must not use the Service as the sole basis for, and you accept sole responsibility for, any decision concerning:

  • Employment, admission, credentialing, or professional discipline
  • Insurance claims, financial services, lending, or fraud determinations
  • Legal proceedings, law enforcement action, or the evaluation of evidence
  • Journalism, publication, fact-checking, or public allegations about any person
  • Academic integrity, disciplinary action, or content moderation and account enforcement
  • Any other determination with material consequences for an individual or organisation

Where a result informs such a decision, it must be independently verified and corroborated by qualified human review and other evidence. You are responsible for exercising independent judgment.

Third-party providers

Analysis is performed with the assistance of third-party detection providers. We do not control their models, methods or results, and we do not warrant their output. Availability, behaviour and performance of these providers may change or be interrupted without notice.

The Service is not certified for evidentiary, forensic, or regulatory use, and its output does not constitute legal, professional, or expert advice. Where the authenticity of an image carries legal or regulatory consequence, seek qualified professional and forensic examination.

Acceptable Use

You are responsible for the images you submit. You represent and warrant that you have the necessary rights to submit each image and that doing so does not infringe the rights of any third party or violate any applicable law.

You agree not to:

  • Submit images you do not have the lawful right to submit
  • Use the Service in any way that violates applicable law or regulation, including data protection, privacy and publicity laws
  • Use results to harass, defame, threaten, stalk, discriminate against, or otherwise harm any person
  • Present results as conclusive proof, as a certification, or as an official or forensic finding
  • Misrepresent results, including by presenting them without their stated limitations and uncertainty
  • Submit unlawful content, including child sexual abuse material or non-consensual intimate imagery
  • Attempt to gain unauthorised access to our servers, networks or accounts
  • Circumvent usage limits, rate limits, credit accounting, or access controls
  • Scrape, resell, or redistribute the Service or its output as a competing detection service
  • Distribute malware or other harmful code through the Service

Accounts

When you create an account you must provide accurate and complete information. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly of any unauthorised use.

Credits, Plans and Payment

Paid plans and credit packages are described on our pricing page.

  • Credits are consumed per analysis at the rates shown at the time of use
  • Granted credits carry the validity period stated when granted and expire at the end of it
  • Where an analysis fails or is stopped before completion, the credits charged for that analysis are refunded to your balance
  • Credits have no cash value, are not transferable, and are not redeemable for money
  • Subscription fees are billed in advance on the interval you select and renew automatically until cancelled
  • Prices may change; changes take effect at the start of your next billing period

A failed analysis refund is a credit refund only and does not entitle you to a monetary refund.

User Content

You retain all rights to the images and content you submit. You grant us a limited, worldwide, non-exclusive, royalty-free licence to process, store and transmit your content solely to operate the Service and deliver results to you, including transmitting images to our third-party detection providers for analysis.

We do not publish, sell, or share your images for any other purpose. Each finished result gets an unlisted share link by default, so you can share it right away; anyone with that link can see the image and its result until you stop sharing it, which you can do at any time. We may block a share link that breaks these Terms, after which nobody can open it. See our Privacy Policy for details of how your data is handled.

Intellectual Property

The Service, and its original content, features and functionality, are owned by us and protected by copyright, trademark and other intellectual property laws. These Terms grant you no right to our trademarks or branding.

Availability

The Service is provided on an "as is" and "as available" basis. We do not guarantee that it will be uninterrupted, timely, secure or error-free. Analysis may be queued, delayed, degraded or unavailable, including because of third-party provider limits or outages. We may modify, suspend or discontinue any part of the Service at any time.

Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

Without limiting the foregoing, we expressly disclaim any warranty that detection results are accurate, complete, current, reliable, or fit for any particular purpose.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, or reputation, arising out of or relating to your use of, or inability to use, the Service.

This expressly includes any loss or damage arising from reliance on a detection result, from a false positive or false negative, or from any decision made or action taken on the basis of the Service's output.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service shall not exceed the greater of the amount you paid us in the twelve months preceding the event giving rise to the claim, or USD 100.

Some jurisdictions do not allow certain exclusions or limitations of liability; in those jurisdictions our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes liability that cannot lawfully be excluded.

Indemnification

You agree to indemnify and hold us harmless from any claim, demand, loss or expense, including reasonable legal fees, arising from your use of the Service, your submitted content, your breach of these Terms, or any decision you make or action you take on the basis of a detection result.

Termination

We may suspend or terminate your account and access to the Service, without prior notice, where you breach these Terms or where we reasonably believe suspension is necessary to protect the Service or other users. You may stop using the Service and delete your account at any time.

Changes to Terms

We may modify these Terms at any time. If we make material changes we will provide notice by posting the updated Terms on this page with a revised date. Continued use of the Service after changes take effect constitutes acceptance.

Contact Us

If you have any questions about these Terms, please contact us.