Privacy Policy
Our commitment to protecting your privacy and personal data
Introduction
Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Uploaded Images
We treat every image you upload as private, and we keep it that way:
- Private by default: Images are kept in private, encrypted storage. They are never listed publicly, published, sold, or used to train our own models.
- Only who needs it can see it: An image can be opened by you (through your account or the browser you uploaded it from) and through the result links we email to you. Our staff only look at an image when needed to review a queued check or to give you support.
- Analysis partners: To analyze an image we send a copy to our AI detection providers, only for that analysis and over encrypted connections.
- Share links you control: Each result gets a share link with a random, unguessable address that is hidden from search engines. Only people you give it to can open it, and you can turn it off at any time.
- Automatic deletion: Uploaded images and their heatmaps are deleted from our storage automatically 30 days after upload. The text of your report (score and verdict) stays in your history. A check that is still waiting in the queue by then is cancelled.
Payments
Payments, including single checks, are processed by Stripe. We never see or store your full card details.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.